For nearly ten years, Jen Kramer has been educating clients, colleagues, friends and graduate students about the meaning of a "quality website."

Jen develops sites that are functional, usable, accessible, and supportive of business and marketing goals. Through her full-service website development company, 4Web Inc., she works with clients to build highly customized Joomla websites for a variety of small businesses, non-profits, government agencies, and educational institutions.

Jen is also a lynda.com author. Her titles include:

• Joomla 1.7: Access Control Lists (ACL) In Depth
• Joomla! 1.6: Creating & Editing Custom Templates
• Joomla! 1.6 Essential Training
• Web Site Strategy and Planning
• Joomla! 1.5: Creating and Editing Custom Templates
• Joomla! 1.5: Styling with CSS
• Preparing CMS Web Graphics and Layouts Using Open Source Tools

In January 2010, Jen's first book, Joomla! Start to Finish: How to Plan, Execute, and Maintain Your Web Site was published by Wrox Press (a division of Wiley). Her second book, Joomla! 24-Hour Trainer, a book and DVD combination, was published in May 2011.

Jen is the manager of Joomla! User Group New England.

She was previously a faculty member and Program Director for the Master's of Science in Internet Technologies program (MSIT) at the Marlboro College Graduate School, teaching courses and workshops in web site design and management, advising students, and overseeing courses and faculty pertaining to the degree. She has also previously taught at Champlain College, the Community College of Vermont, and the Center for Digital Imaging Arts at Boston University.

Jen earned a BS in biology at University of North Carolina at Chapel Hill and an MS in Internet Strategy Management at the Graduate Center of Marlboro College.